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After-Sales Services
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We rely solely on the knowledge and experience of our technical staff to realize one goal we have in mind; customer satisfaction. The following list is a brief explanation of different after-sales services we provide to our customers country-wide:
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All the products have 15 months of warranty
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Full support in terms of providing spare parts for a period of 15 years. Spare parts can be ordered based on the designated coding of the parts and will be quickly supplied from our spare parts warehouse.
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Providing training courses for commissioning, installation, repair and maintenance of products.
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Dispatching our experts to all parts of the country for supervising the installation, operation and maintenance of the machines.
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Providing assistance in periodical service points, repairing, upgrading the operation etc. in the shortest period of time (all the products are guaranteed for six months after repairs).
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Technical advice on choosing the proper machinery for replacing the old and worn out systems.
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Reducing the maintenance costs, preventing the high initial investments and reducing the warehousing costs, since there is no need to store spare parts.
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Explanation: the repair facilities at PVI are unique and incomparable throughout the country due to more than twenty years of experience and advance technical knowledge.
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